Schedule an Online Appointment
Lashandbrow gif

Kindly Review Carefully Prior to Securing an Appointment

Appointment Reservation Fees

A mandatory, non-refundable reservation fee of $150 is necessary to confirm your appointment. This fee contributes towards your service, with the remaining balance to be settled on the day of your appointment.

Children, Pets, and Companions

While we adore children and pets, legislation requires that anyone entering our studio must be at least 18 years of age. Hence, we request you to leave them at home. No pets are permitted within the premises due to the sanitation regulations.

Late Arrivals & Missed Appointments

We value everyone's time and request you to respect this. If you are more than 15 minutes late, you will be deemed a no-show, and your appointment along with the reservation fee will be lost - no exceptions. This policy ensures our schedule remains unhampered and fair to all. Please consider traffic and potential roadblocks so that you arrive punctually.

In the event of a no-show, a full deposit is required to put you back on the schedule.


Failure to notify your technician about any previous work could result in either loss of reservation or a rescheduling fee. Please send clear photographs via email to

If you have had previous permanent makeup work, kindly email clear pictures of your eyebrows. Once we have reviewed these, we will determine whether we can perform procedures on your eyebrows. In certain cases, if the photos lack clarity or color accuracy, we may require an in-person consultation, which is complimentary.

Cover-up/Corrective work typically requires multiple sessions for optimum results and will be priced accordingly.


At times, unexpected situations may compel you to postpone or reschedule your procedure. We understand that such changes impact not just your service provider, but other clients as well. Clients may reschedule once, provided a 48-hour notice is given.

Should you fail to reschedule with a 48-hour notice, you will forfeit your reservation fee, and any future appointments will necessitate an additional $150 reservation fee.

• You may reschedule up to 2 times (with the 48-hour notice), and the rescheduled date should not exceed 6 months from the original date.
• Rescheduled appointments will be priced at the current rate.
• No call, no-shows, or notifications given less than 48 hours prior to the appointment will result in a full credit card charge.


Regrettably, no cancellations are permitted as reservation fees are non-refundable. Rescheduling is however possible.

If you opt to cancel, your reservation fee will be forfeited. (Please note that rescheduling is different from canceling - if you need to reschedule, please contact us first. Do NOT cancel your appointment, or you will lose your reservation fee).

Please familiarize yourself with our policies before booking. Should you neglect to do so and present any condition that deems you an unsuitable client, we reserve the right to deny service, and you will lose your reservation fee.